1. Definitions

• “Company” refers to North London Campervans.

• “Customer” refers to the person or entity commissioning the work.

• “Vehicle” refers to the campervan or base vehicle supplied for conversion.

• “Works” refers to all design, conversion, installation, and related services provided.

2. Scope of Work

2.1 The Company agrees to carry out campervan conversion services as outlined in the agreed quotation or specification.
2.2 Any additional work requested by the Customer must be agreed in writing and may incur additional charges.
2.3 The Company reserves the right to make minor modifications to materials or design where necessary due to availability or safety considerations.

3. Quotations and Pricing

3.1 All quotations are valid for 30 days unless otherwise stated.
3.2 Prices are subject to change if:

• The scope of work is altered

• Material costs increase significantly

• Unforeseen issues arise during conversion
  3.3 A detailed breakdown may be provided upon request.

4. Payment Terms

4.1 A non-refundable deposit of 50% is required to secure a booking.
4.2 Progress payments may be required at agreed milestones.
4.3 Final payment must be made prior to collection of the Vehicle.
4.4 The Company reserves the right to retain possession of the Vehicle until full payment is received.

5. Customer Responsibilities

5.1 The Customer must ensure the Vehicle is:

• Roadworthy (unless otherwise agreed)

• Free from hazardous materials

• Legally owned or authorised for modification
  5.2 The Customer must disclose any known faults or prior damage.
  5.3 The Company is not responsible for pre-existing issues discovered during the conversion.

6. Timeframes

6.1 Estimated completion dates are provided as guidance only.
6.2 Delays may occur due to:

• Supply chain issues

• Unforeseen vehicle conditions

• Changes requested by the Customer

6.3 The Company will communicate delays as soon as reasonably possible.

7. Changes and Cancellations

7.1 Changes to the agreed specification must be requested in writing.
7.2 The Company reserves the right to refuse changes that are impractical or unsafe.
7.3 If the Customer cancels:

• The deposit is non-refundable

• Additional costs may be charged for work already completed

7.4 Customer Acknowledgement

The Customer acknowledges that all completion dates are estimates only. The Company strongly advises that no holidays, travel plans, or third-party bookings involving the Vehicle are made until after the Works have been completed and the Vehicle has been collected. The Company shall not be liable for any losses, costs, or inconvenience arising from delays to completion.

 

8. Warranty

8.1 The Company provides a workmanship warranty of 12 months from completion.
8.2 Manufacturer warranties apply to third-party products and components.
8.3 The warranty does not cover:

• Normal wear and tear

• Misuse or neglect

• Modifications carried out by third parties

8.4 Any defects must be reported promptly.

9. Liability

9.1 The Company will take reasonable care of the Vehicle while in its possession.
9.2 The Company is not liable for:

• Loss of personal items left in the Vehicle

• Indirect or consequential losses

9.3 Liability is limited to the value of the work carried out.

10. Insurance

10.1 The Company maintains appropriate insurance for work undertaken.
10.2 The Customer is responsible for ensuring the Vehicle remains insured unless otherwise agreed.

11. Compliance and Regulations

11.1 Conversions will be carried out in accordance with relevant safety and regulatory standards.
11.2 The Customer is responsible for ensuring the Vehicle complies with road and registration requirements after conversion.

12. Collection and Storage

12.1 The Customer must collect the Vehicle within 3 Days  of completion notice.
12.2 Storage fees may apply for late collection.

13. Intellectual Property

13.1 Design concepts and layouts remain the intellectual property of the Company unless otherwise agreed.
13.2 The Company may use images of completed conversions for marketing purposes unless the Customer requests otherwise.

14. Dispute Resolution

14.1 Any disputes should first be addressed through good faith negotiation.
14.2 If unresolved, disputes may be referred to mediation or arbitration before legal proceedings.

15. Governing Law

15.1 These Terms and Conditions are governed by the laws of Great Britain & NI

16. Acceptance

By paying the deposit or instructing the Company to begin work, the Customer confirms acceptance of these Terms and Conditions.

North London Campervans

Unit 3 Rectory Farm

The Ridgeway

Enfield

EN2 8AA